Delivery

Delivery: Kiedo packages are sent 1-2 times a week and almost always arrive within two working days. However, please note that the official delivery time promised by Matkahuolto and Posti is 4-7 working days. Free delivery for orders over 80€. If the order value is under 80€, the cheapest delivery method (Matkahuolto) costs 4.90-5.90€, depending on the package size.

Exchanges: Exchanging a product for a different size or a completely different product is easy through Matkahuolto; product exchanges are free of charge for customers with orders over 50€. Notification of product exchange must be made by email to info@kiedo.fi. Please wait for instructions on the return.

Returns: Kiedo products have a 14-day right of return. If you decide to return products, we charge a fixed return fee of 7.90€. When returning all products in the order, we will refund any original delivery costs.Notification of the return must be made by email to info@kiedo.fi. Please wait for instructions on the return.

Payments: You can choose Klarna, OP Invoice, Walley, card, bank, and mobile payment methods such as MobilePay, GooglePay, and ApplePay.

We will inform on our online store if there are changes in deliveries, for example, pre-orders and custom orders have longer delivery times. The Pirkko bag, Flower Makeup Bag, and Harness are made-to-order products with about a 4-week delivery time, as are personalized products. We will notify our customers of any delays.